SBA SOP 50 10 8.1, App12 — SBA Email Addresses

SOP 50 10 8.1 App12

Effective 2026-10-01 · publisher's stamp for this provision

Appendix 12: SBA Email Addresses For the 7(a) and 504 Loan Programs: [email protected] Regular SBA Disaster loans [email protected] the SBA Loan System entry and questions [email protected] CAFS/CLS account set up, passwords, changing institutions Compliance Codes Resolution: For 7(a): [email protected] For 504: [email protected] [email protected] General questions on COVID EIDL loans (i.e., loan subordination) [email protected] All delegated authority inquiries (nominations, renewals, etc.) [email protected] Non-Delegated Processing: SBA Lenders who believe that an environmental decision that has been rendered by SBA is inconsistent with the SOP or this Notice may appeal the decision by forwarding a copy of the decision, along with an explanation of how the determination is perceived to be inconsistent with the SOP or this Notice to [email protected]. Delegated Processing: SBA Lenders cannot seek SBA approval of the Environmental Investigation, but they may continue to contact [email protected] when relying solely upon paragraph d. ix, “Other Factor(s)” for disbursement in the presence of Contamination. [email protected]: To reach SBA District Counsel, and to ask environmental questions, and for assistance with the Environmental Review process and meeting Loan Program Requirements. [email protected]: For notifying SBA District Counsel that the SBA Lender has uploaded relevant environmental information in the SBA Loan System: Subject line as follows: DISTRICT OFFICE – APPLICATION NUMBER - LOAN NUMBER - LOAN NAME (no spaces in the loan number). Example: “SAN FRANCISCO DISTRICT OFFICE – 98765432 - 1234567810 – ABC CLEANERS”. Do not include the environmental reports or attachments. [email protected]: Questions to the SBA Franchise Committee regarding SBA’s franchise policy, brand eligibility determination, Franchise Directory, appeals and reconsiderations. [email protected] Questions on SBA’s Lender Match [email protected] General email account for OCRM inquiries; Email that may be used when the SOP indicates that something should be submitted to D/OCRM [email protected] Notify OCRM of fraud or suspected fraud [email protected] Risk-Based Review invoices [email protected] Registration of personnel in order to request Document Verification regarding alien status [email protected] Questions on SBA size standards [email protected] Submission of Statement of No Objection - The SBA Lender must submit the Applicant’s statement of no objection signed by the appropriate ethics official of the pertinent department or military service if its sole proprietor, general partner, managing member, officer, director, or stockholder with a 10% or more interest, or a Household Member of such individual, is an employee of another department or agency of the Federal Government (Executive Branch) in a grade of at least GS-13 (or its equivalent). 7(a) Loan Program (Only): [email protected] This email account is reserved for 7(a) Lenders with delegated authority to ask questions about a specific loan application or to request an exception to policy. Lender is to provide a summary of the facts and information that identifies the specific application (e.g., owner name, project address) - SBA will not be reviewing the entire case file or multiple attachments. [email protected] Communication regarding 7(a) guaranty denials or partial denials [email protected] Used for loan modification requests prior to final disbursement [email protected] General inquiries regarding the status of loans being processed by the Loan Guarantee Processing Center [email protected] Submission of requests for consent for transfers involving more than one SBA 7(a) loan [email protected] For questions about 7(a) Loan Program Requirements and policy 7(a) Upfront Guaranty Fee issues and refunds – Email the appropriate Commercial Loan Servicing Center [email protected] Loan Transfers: When a transfer involves more than one SBA 7(a) loan, prior to conducting a review for approval, Lenders must pay all outstanding SBA receivables that are more than 30 days in arrears. Lenders must contact this email address in advance of their consent request for information on any SBA receivables outstanding. [email protected] General inquiries for 7(a) servicing [email protected] Submission of LSP agreements to the LGPC for review 504 Loan Program (Only): [email protected] For questions on completing the 504 Loan terms and conditions and using the SBA Loan System to create the Loan terms and conditions. [email protected] For questions about eligibility, loan structure, loan status, processing, servicing, appraisals, pre-application clearance items, environmental reviews, expedited requests. To withdraw a loan after it has been accepted into processing, notify SLPC at this email. Do not mark the loan as withdrawn in the SBA Loan System without notifying SLPC of this change. [email protected] Submission of: Request for permanent CDC status or a single 1-year extension of CDC’s probationary status (also cc the Lead District Office); Request for CDC Mergers; Application for Priority CDC Status; CDC name change requests; CDC’s Uncompensated Officers or CDC’s Board of Directors, or Executive Committees; Changes to Loan Committees; Pre-approval of professional service contracts in accordance with 13 CFR § 120.824 (see Section A, Ch. 5, Para E.6.a., Professional Services Contractors, in this SOP for more information); Changes in CDC Governing Documents; Changes of CDC Contact Information; Litigation or other Legal Proceedings [email protected] Submission of: Annual Report (also cc the Lead District Office); Renewal of ALP CDC designation; Renewal request of PCLP CDC designation [email protected] Electronic submission of Form 1081 in lieu of hard copy [email protected] Submit to OCRM the SBA Form 2233, Quarterly PCLP Summary of LLRF Balances; report and reconcile any discrepancies between the Quarterly PCLP List of Required LLRF Deposits and its records. PCLP CDCs also have the option of submitting these reports through the Corporate Governance Repository located on the Capital Access Financial System (CAFS) under the CDC Online function. Use of the Corporate Governance Repository will avoid email size limitation. [email protected] Questions regarding the SBA Loan System web screens for 504 loan application

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