FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims Submission (05/09/2022)

FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims Submission (05/09/2022)

l. Claims Submission (05/09/2022) i. Packaging the Claim Form HUD-637 has a checklist of the most common documents to accompany the claim. Each claim must be submitted in a green Title I Claim Folder (form HUD-3432) to HUD’s FOC. HUD’s FOC can provide these folders as well as labeled yellow file tab inserts to help sort the documentation. ii. Mailing and Tracking the Claim The claim must be mailed to the attention of the Endorsement and Claims Processing Branch at the FOC. Lenders must access FHAC to verify HUD’s receipt of the claim package and issuance of claim payment. Title I Insurance Processing Branch The Lender must submit the following Title I claim-related requests to the Title I Insurance Processing Branch: • initial Title I claim submissions; • resubmittals of claims; • appeals of claim denials; and • waiver requests. For assistance or questions regarding claims, Lenders may contact the Title I Insurance Processing Branch in the following ways: • call the Title I Insurance Processing Help Line at (800) 669-5152 extension 2832; • send a fax to (202) 485-9035; • send an email to [email protected]; or • in writing to: IV. CLAIMS AND DISPOSITION C. Title I Claims 2. Title I Claims for Manufactured Homes Handbook 4000.1 1680 Last Revised: 11/26/2025 U.S. Department of Housing and Urban Development Financial Operations Center Attention: Title I Insurance Processing Branch 52 Corporate Circle Albany, New York 12203

Source: FHA Single Family Housing Policy Handbook 4000.1, Part IV — l. Claims Submission (05/09/2022) · source URL · snapshot 8c03836f77f317e1