Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower
Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower.
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Fannie Mae Servicing Guide D2-2-01 — Achieving Quality Right Party Contact with a Borrower
D2-2-01, Achieving Quality Right Party Contact with a Borrower (11/14/2018) Introduction This topic contains information on achieving quality right party contact with a borrower. Achieving Quality Right Party Contact with a Borrower Achieving Quality Right Party Contact with a Borrower QRPC is a uniform standard for communicating with the borrower, co-borrower, or a trusted advisor (collectively referred to as “borrower”) about resolution of the mortgage loan delinquency. The servicer must make every attempt to achieve QRPC. The purpose of QRPC is to determine the reason for the delinquency and whether it is temporary or permanent in nature, determine the occupancy status of the property, determine whether or not the borrower has the ability to repay the mortgage loan debt, educate the borrower on the availability of workout options, as appropriate, and obtain a commitment from the borrower to resolve the delinquency. Recent Related Announcements There are no recently issued Announcements related to this topic. Published May 13, 2026 294