Freddie Mac Single-Family Seller/Servicer Guide Chapter 9202 — Evaluating the Borrower

fhlmc-9202

Chapter 9202 of the Freddie Mac Single-Family Seller/Servicer Guide establishes how to evaluate the Borrower for loss mitigation: delinquency/imminent-default classification, verification of Borrower hardship, Borrower income documentation, Mortgage characteristics and terms analysis, and determination of the best course of action. NOTE: actual title is "Evaluating the Borrower", not "Repayment Plans".

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source:
  type: regulation
  id: fhlmc-9202
  authority: Freddie Mac Single-Family Seller/Servicer Guide Chapter 9202 — Evaluating the Borrower
  description: |
    Chapter 9202 of the Freddie Mac Single-Family Seller/Servicer Guide
    establishes how to evaluate the Borrower for loss mitigation:
    delinquency/imminent-default classification, verification of Borrower
    hardship, Borrower income documentation, Mortgage characteristics
    and terms analysis, and determination of the best course of action.
    NOTE: actual title is "Evaluating the Borrower", not "Repayment Plans".
obligations:
  - id: fhlmc-9202-verify-borrower-income
    canonical_id: fhlmc-9202-verify-borrower-income
    section: Freddie Mac Guide Section 9202.1(c)(i) — Verification of income
    description: |
      [LENDER] must verify the income for all Borrowers on the Note when
      evaluating a Borrower for certain workout or relief options, supported
      by documentation that is not more than 90 days old as of the date the
      Servicer first determines the Borrower submitted a complete Borrower
      Response Package.
    type: do
    audit_question: Can [LENDER] evidence that, for every Borrower evaluated for a workout or relief option that requires income verification, all Borrowers on the Note had income verified using documentation no more than 90 days old as of the date the BRP was first determined complete?
    program_review: Does the program ensure that, for workout/relief options requiring it, income for all Note Borrowers is verified with documentation ≤90 days old as of the date the BRP was first determined complete?
    file_review: For income-verified workouts, confirm all Note Borrowers' income was verified and the documentation was ≤90 days old at BRP-complete.
    judgment: false
    feeds: []
    workflow_phase: servicing
    owner_role: loss_mitigation_specialist
    secondary_owner_role: compliance_officer
    cadence: per-loss-mit-event
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - fhlmc
      - freddie-mac
      - servicing-guide
      - loss-mitigation
      - income-verification
      - promoted
    primary_source:
      tier: 1
      authority: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(c)(i)
      source_class: fhlmc-guide
      source_url: https://guide.freddiemac.com/ci-guide
      snapshot_id: 4c94f67729042dd6
      fetched_at: '2026-05-23T00:27:40Z'
      content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
      paragraph_quote: A Servicer must verify the income for all Borrowers on the Note when evaluating a Borrower for certain workout or relief options.
      drafter_attestation: Copied verbatim from Freddie Mac Guide snapshot 5869ee9e606cd4ae (Chapter 9202) at 2026-05-22.
      quote_healed: true
    promoted_at: '2026-05-23T01:00:52+00:00'
    promoted_from: fhlmc-9202-roundb-v1.yaml
  - id: fhlmc-9202-gross-up-non-taxable-income
    canonical_id: fhlmc-9202-gross-up-non-taxable-income
    section: Freddie Mac Guide Section 9202.1(c)(iii) — Grossing up non-taxable income
    description: |
      [LENDER] must gross up all non-taxable income received by the
      Borrower only if the Servicer has documentation supporting the
      non-taxable nature of the income, must maintain such documentation in
      the Mortgage file, and must multiply the amount of the non-taxable
      income by 1.25 to compute the grossed-up amount.
    type: do
    audit_question: Can [LENDER] evidence that, for every loss-mit evaluation in which non-taxable Borrower income was grossed up, supporting documentation of the non-taxable nature was retained in the Mortgage file and the 1.25 gross-up multiplier was applied?
    program_review: Does the program ensure non-taxable income is grossed up only with file-retained documentation of its non-taxable nature, using the 1.25 multiplier?
    file_review: Where non-taxable income was grossed up, confirm retained non-taxable documentation and the 1.25 multiplier.
    judgment: false
    feeds: []
    workflow_phase: servicing
    owner_role: loss_mitigation_specialist
    secondary_owner_role: compliance_officer
    cadence: per-loss-mit-event
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - fhlmc
      - freddie-mac
      - servicing-guide
      - loss-mitigation
      - income-grossup
      - promoted
    primary_source:
      tier: 1
      authority: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(c)(iii)
      source_class: fhlmc-guide
      source_url: https://guide.freddiemac.com/ci-guide
      snapshot_id: 4c94f67729042dd6
      fetched_at: '2026-05-23T00:27:40Z'
      content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
      paragraph_quote: The Servicer must gross up all non-taxable income received by the Borrower only if the Borrower is able to provide documentation verifying that the income is not taxable.
      drafter_attestation: Copied verbatim from Freddie Mac Guide snapshot 5869ee9e606cd4ae (Chapter 9202) at 2026-05-22.
      quote_healed: true
    promoted_at: '2026-05-23T01:00:52+00:00'
    promoted_from: fhlmc-9202-roundb-v1.yaml
  - id: fhlmc-9202-review-mortgage-characteristics
    canonical_id: fhlmc-9202-review-mortgage-characteristics
    section: Freddie Mac Guide Section 9202.1(d) — Analyze the Mortgage characteristics and terms
    description: |
      [LENDER] must review the Mortgage characteristics and terms to
      determine what effect those characteristics and terms have on the
      Borrower's ability to cure the Delinquency and on the workout-option
      evaluation.
    type: do
    audit_question: Can [LENDER] evidence that, for every Borrower evaluated under the loss-mitigation hierarchy, the Mortgage characteristics and terms were reviewed to determine the effect on the Borrower's ability to cure the Delinquency?
    program_review: Does the program ensure each hierarchy evaluation reviews the Mortgage characteristics/terms for their effect on the Borrower's ability to cure and on option selection?
    file_review: Confirm the file documents a characteristics/terms review feeding the workout evaluation. The compliance person judges whether the effect was adequately assessed.
    judgment: true
    feeds: []
    workflow_phase: servicing
    owner_role: loss_mitigation_specialist
    secondary_owner_role: compliance_officer
    cadence: per-loss-mit-event
    consequence: ''
    tags:
      - round-b
      - regulator-direct
      - fhlmc
      - freddie-mac
      - servicing-guide
      - loss-mitigation
      - mortgage-characteristics
      - promoted
    primary_source:
      tier: 1
      authority: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(d)
      source_class: fhlmc-guide
      source_url: https://guide.freddiemac.com/ci-guide
      snapshot_id: 4c94f67729042dd6
      fetched_at: '2026-05-23T00:27:40Z'
      content_hash: sha256:9a1b23e5024bb369e7a59d36b3702383c11ace68b5d209fdef791bc8f955c637
      paragraph_quote: The Servicer must review the Mortgage characteristics and terms to determine what effect they might have on determining a course of action to resolve the Delinquency.
      drafter_attestation: Copied verbatim from Freddie Mac Guide snapshot 5869ee9e606cd4ae (Chapter 9202) at 2026-05-22.
      quote_healed: true
    promoted_at: '2026-05-23T01:00:52+00:00'
    promoted_from: fhlmc-9202-roundb-v1.yaml
_promotion_history:
  - promoted_at: '2026-05-23T01:00:52+00:00'
    candidate_path: obligations\_remediation\_round_b_drafts\fhlmc-9202-roundb-v1.yaml
    candidates_promoted: 3
    candidates_skipped_existing: 0

Verbatim regulatory text (3)

Verbatim provisions from Freddie Mac Single-Family Seller/Servicer Guide Chapter 9202 — Evaluating the Borrower — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.

Freddie Mac Guide Section 9202.1(c)(i) — Verification of income

A Servicer must verify the income for all Borrowers on the Note when evaluating a Borrower for certain workout or relief options.

Source: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(c)(i) · source URL · snapshot 4c94f67729042dd6

Freddie Mac Guide Section 9202.1(c)(iii) — Grossing up non-taxable income

The Servicer must gross up all non-taxable income received by the Borrower only if the Borrower is able to provide documentation verifying that the income is not taxable.

Source: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(c)(iii) · source URL · snapshot 4c94f67729042dd6

Freddie Mac Guide Section 9202.1(d) — Analyze the Mortgage characteristics and terms

The Servicer must review the Mortgage characteristics and terms to determine what effect they might have on determining a course of action to resolve the Delinquency.

Source: Freddie Mac Single-Family Seller/Servicer Guide Section 9202.1(d) · source URL · snapshot 4c94f67729042dd6

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Operationalizing Freddie Mac Single-Family Seller/Servicer Guide Chapter 9202 — Evaluating the Borrower

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Source of record: https://claudeforcompliance.com/regs/fhlmc-9202/ · register fhlmc-9202 · Claude for Compliance. Free to read and download; see regulatory updates and methodology.