Freddie Mac Single-Family Seller/Servicer Guide 8901.2 — Delinquency management for HeritageOne® Mortgages
Freddie Mac Single-Family Seller/Servicer Guide section 8901.2 — Delinquency management for HeritageOne® Mortgages. Full verbatim section text, substring-verified against snapshot 5869ee9e606cd4ae.
Verbatim regulatory text
Verbatim provisions from Freddie Mac Single-Family Seller/Servicer Guide 8901.2 — Delinquency management for HeritageOne® Mortgages — each quote is a verified substring of the regulator-published source snapshot, not retyped. Quoted for reference; this is not legal advice. The operational layer (P&P updates, prompts) lives in the regulation update kits.
Freddie Mac Single-Family Seller/Servicer Guide 8901.2 — Delinquency management for HeritageOne® Mortgages
5 sections · 9,864 characters of verbatim text. Open a section to read it, or . Every section below is in the page source whether open or closed.
§This section contains requirements related to: ■ Borrower…2,327 ch
This section contains requirements related to: ■ Borrower communication and single point of contact ■ Special Servicing and Early Delinquency Counseling ■ Delinquency management process for HeritageOne® Mortgages (a) Borrower communication and single point of contact In addition to the communication and outreach requirements for Delinquency as outlined in Chapters 9101 and 9102, Freddie Mac encourages, but does not require, the Servicer to use a single point of contact model for communications with a Borrower obligated under a HeritageOne Mortgage to ensure contact continuity. (b) Special Servicing and Early Delinquency Counseling Unless otherwise noted below, the requirements for special Servicing and Early Delinquency Counseling as described in Sections 9101.1 and 9102.4, as applicable, apply to HeritageOne Mortgages, regardless of the Mortgage product type. Additionally, Servicers may refer Borrowers obligated under a HeritageOne Mortgage who are not located in a Duty to Serve high-needs area as listed in Exhibit 40, Duty to Serve High-Needs Areas, for referral to Next Job re-employment services. The Servicer is not required to offer Early Delinquency Counseling if the Servicer has knowledge or reason to believe that one of the following entities has established program requirements to offer its own Early Delinquency Counseling (e.g., analyzing the Borrower’s financial situation during a counseling session and developing a plan of action for solving the Delinquency) and/or has already offered Early Delinquency Counseling to a delinquent Borrower obligated under a HeritageOne Mortgage: ■ The Native American Tribe ■ A Native community development financial institution (CDFI), and/or ■ A Tribal Designated Housing Entity associated with the applicable Native American Tribe If the Servicer is not required to offer Early Delinquency Counseling, the Servicer must document the basis for not offering such counseling in the Mortgage file. (c) Delinquency management process for HeritageOne Mortgages The steps below describe the process that Servicers must follow, in addition to the other Servicing requirements of the Guide, when a Borrower obligated under a HeritageOne Mortgage is delinquent in his or her Mortgage payments. 1. Servicing requirements for HeritageOne Mortgages during Delinquency
AEarly Delinquency Counseling Pursuant to Section 8901.2(b), if…213 ch
(A) Early Delinquency Counseling Pursuant to Section 8901.2(b), if applicable, Servicers of HeritageOne Mortgages must offer Early Delinquency Counseling as described in Sections 9101.1 and 9102.4, as applicable.
BProperty inspections The Servicer must order property inspections…616 ch
(B) Property inspections The Servicer must order property inspections on the Mortgaged Premises in accordance with Section 9202.3(c) and applicable law on all HeritageOne Mortgages. The Servicer must meet any notification requirements per applicable law based upon the location of the Mortgaged Premises. In accordance with Section 9202.3(c), in the event that extenuating circumstances cause property inspection delays, Servicers must document the Mortgage file explaining the cause of the delay(s) and any efforts to work with the Native American Tribe to access the property and complete the property inspection.
CProperty preservation The Servicer must follow property…617 ch
(C) Property preservation The Servicer must follow property preservation requirements for Abandoned Properties as defined in and in accordance with Section 8403.1(c) and for properties in foreclosure in accordance with Section 9301.6(d) for all HeritageOne Mortgages. The Servicer must meet any notification requirements per applicable law based upon the location of the Mortgaged Premises. In addition, if the property contains Native American artifacts or remains, the Servicer must work with the Native American Tribe or the BIA to ensure proper handling of the artifacts or remains when maintaining the property.
DThe Native American Tribe’s rights during Delinquency The Native…6,091 ch
(D) The Native American Tribe’s rights during Delinquency The…1,035 ch
(D) The Native American Tribe’s rights during Delinquency The Native American Tribe may have certain rights if a Borrower subject to a HeritageOne Mortgage becomes delinquent. In accordance with applicable law, Chapter 4504, the Mortgage documents and any applicable Freddie Mac HeritageOne memorandum of understanding, these rights may include, but are not limited to: ■ Right of first refusal; or ■ In the case of a HeritageOne leasehold Mortgage, curing the Delinquency on behalf of the Borrower obligated under a HeritageOne Mortgage, or, if curing the Delinquency on behalf of the Borrower is determined by the lessor not to be a viable solution to the Delinquency, paying off the HeritageOne leasehold Mortgage (e.g., by finding a new potential lessee to purchase the property from the Borrower for an amount that pays off the total debt) Note: For additional requirements regarding right of first refusal on a HeritageOne Mortgage, see Section 4504.5. 2. Preforeclosure referral Servicing requirements for HeritageOne Mortgages
ABreach letter In accordance with Section 9101.2, Servicers must…868 ch
(A) Breach letter In accordance with Section 9101.2, Servicers must mail the breach letter for all HeritageOne Mortgages, including First Lien Mortgages and modified Mortgages, no later than the 75th day of Delinquency (i.e., 105 days after the DDLPI). If applicable law requires the breach letter (or any other pre-breach letter or notice) to be sent prior to the 75th day of Delinquency in order to be able to refer the Mortgage to foreclosure as required in Sections 9301.2(c) and 9301.2(d), the Servicer must send the breach letter on such earlier date. Servicer must provide a copy of the breach letter to all parties as required by applicable law, which may include, but are not limited to, the Borrower obligated under a HeritageOne Mortgage, Native American Tribe, any tribal entity named in a right of first refusal, BIA and/or the Secretary of the Interior.
BPreforeclosure referral account review Within 15 days prior to…3,370 ch
(B) Preforeclosure referral account review Within 15 days prior to foreclosure referral, the Servicer must review the Mortgage file to ensure that: ■ The Servicer has made every attempt to achieve quality right party contact in accordance with Section 9102.3 ■ At least one Borrower Solicitation Package or Borrower Solicitation Letter has been sent by the 45th day after the Due Date of an unpaid monthly installment and the response period has expired without an affirmative Borrower response ■ There is neither an approved payment arrangement nor an alternative to foreclosure offer pending for which the Borrower response period has not expired ■ The breach letter (1) has been issued and expired and (2) has been provided to all required parties in accordance with applicable law, which may include, but are not limited to, the Borrower obligated under a HeritageOne Mortgage, Native American Tribe, any tribal entity named in a right of first refusal, the BIA and/or Secretary of the Interior ■ If applicable, any additional required notices or demand letters, with the required time frame for response included, have been provided to appropriate parties in accordance with applicable law, any applicable Freddie Mac HeritageOne memorandum of understanding and the Mortgage documents. Such appropriate parties may include, but are not limited to, the Borrower obligated under a HeritageOne Mortgage, Native American Tribe, any tribal entity named in a right of first refusal, the BIA and/or the Secretary of the Interior. Additionally, the Servicer must confirm the response time frame provided in the notices has expired. 3. Foreclosure Servicing requirements for HeritageOne Mortgages (A) Additional notices post referral Pursuant to applicable law, any applicable Freddie Mac HeritageOne memorandum of understanding and the Mortgage documents, the Servicer must provide any required foreclosure-related notices to the Native American Tribe, and any other required parties, that describe how the Servicer may express its intention to exercise any enforcement rights available to it under applicable law or the Mortgage documents. Upon delivery of the foreclosure-related notices to the required parties, the required parties must give written notice to the Servicer of their intention to exercise any rights available to them under applicable law and the Mortgage documents within the time frame specified by the Servicer. Unless otherwise prohibited per applicable law, if such timely written notice is given to the Servicer, the Servicer may, upon receipt and in accordance with applicable law and the Mortgage documents, suspend foreclosure proceedings to allow the required party(ies) to exercise its rights. If a foreclosure sale date is scheduled, the Servicer may, to the extent possible and in accordance with applicable law, extend the foreclosure sale date. (B) HeritageOne Mortgage foreclosure – State jurisdiction If the State holds jurisdiction in the Mortgage proceedings (e.g., if the Mortgaged Premises is owned in fee simple and located within exterior boundaries of the reservation area) or the applicable tribal court chooses to apply State Mortgage laws and procedures to its foreclosure proceedings, then the Servicer must follow the requirements in Chapter 9301 unless inconsistent with the Servicing requirements provided in this chapter.
CHeritageOne Mortgage Foreclosure – tribal jurisdiction If the…245 ch
(C) HeritageOne Mortgage Foreclosure – tribal jurisdiction If the foreclosure must be conducted through tribal court, the Servicer must follow the requirements in Chapters 9301 and 8901 and all applicable tribal law and tribal court procedures.
DTribal jurisdiction foreclosure Counsel When the foreclosure must…573 ch
(D) Tribal jurisdiction foreclosure Counsel When the foreclosure must be processed through tribal court, the Servicer must refer the foreclosure to Counsel that meets the Firm Minimum Requirements, as specified in Section 9501.2, and is approved to appear in the Native American Tribe’s reservation and applicable tribal courts in accordance with applicable law. In the event that extenuating circumstances cause excessive delays in foreclosure processing on a HeritageOne Mortgage, Servicers are instructed to document the Mortgage file explaining the cause of the delays.
Operationalizing Freddie Mac Single-Family Seller/Servicer Guide 8901.2 — Delinquency management for HeritageOne® Mortgages
This is verbatim, source-snapshotted regulator text from the Claude for Compliance open corpus. To turn a rule like this into compliance work product: gap-analyze your policies and procedures (P&Ps) against these requirements to surface stale, conflicting, or missing provisions; operationalize any change with a ready-to-run update kit; and produce audit-ready evidence — every step grounded only in the regulator’s own words, never invented.
To work from the whole rulebook rather than this one page: download the corpus — every register on this site, verbatim, each with its source snapshot and effective date — then follow the methodology. It asks your assistant to answer only from the downloaded text, cite the register id and effective date it used, and tell you when the corpus does not cover something instead of filling the gap from memory. Running it locally also means no one sees which regulations you are looking at.
Source of record: https://claudeforcompliance.com/regs/fhlmc-8901-2/
· register fhlmc-8901-2 · Claude for Compliance. Free to read and download;
see regulatory updates and methodology.